FAQ
β Frequently Asked Questions
How does the self-cleaning brush work?
The brush uses a built-in cleaning plate that slides between the bristles. When you twist the handle, trapped hair, lint, and debris are lifted to the surface so everything can be removed in one smooth motion.
Will it work with my hair type?
Yes. The brush is designed to work with thick, thin, curly, wavy, and straight hair. No matter the texture, loose hair naturally collects in brushes and this system removes it instantly.
Is it gentle on my scalp?
Yes. The bristles are flexible and soft, making the brush comfortable for everyday use and safe for sensitive scalps.
How often do I need to clean it?
For best results, we recommend cleaning the brush after each use. A quick twist lifts the hair out, keeping the brush clean, hygienic, and ready for your next use.
Will the cleaning mechanism wear out?
No. The internal sliding system is reinforced and designed for daily use. With normal, gentle twisting, the mechanism is built to last.
Can I use it on wet hair?
Yes. The brush works on both wet and dry hair. Just allow it to air dry completely before storing.
Does it reduce hair shedding?
The brush doesnβt stop natural shedding, but it makes removing loose hair effortless. This helps keep the bristles clean and the brush working effectively over time.
Is it safe for kids?
Yes. The gentle bristles and easy-clean design make it a great option for children.
How do I clean the brush itself?
Occasionally, you can wipe the brush with warm water and mild soap. Let it air dry fully before using again.
What if the cleaning plate feels stiff?
If movement feels restricted, check that no hair is caught along the sides. Gently slide the plate up and down or rinse with warm water to clear any buildup. It should return to smooth motion.
What is your return policy?
We offer a 100% satisfaction guarantee. Returns are accepted only if the wrong product was received.
Product Support
How do I contact support?
Email us anytime at yourelementcare@gmail.com and our team will be happy to help.