Product Questions

What does the Massage Hair Comb do?

It gently warms and vibrates to relax your scalp, reduce tension, smooth your hair, and support healthier-looking growth.

Is it safe for all hair types?

Yes — safe for straight, wavy, curly, and coily hair.

Can I use it on wet hair?

For best results, use it on dry or slightly damp hair.
Avoid using on dripping wet hair.

Does the heat damage hair?

No. The comb uses safe, low-level heat designed to help soften hair, reduce frizz, and increase circulation without overheating.

How long should I use it each day?

3–5 minutes per session is perfect.
Consistent daily use gives the best results.

 

Charging & Use

How long does it take to charge?

About 1–2 hours for a full charge.

How long does the battery last?

One charge lasts several uses depending on vibration intensity.

Can I use it while it's charging?

No — always unplug it before using.

 

Shipping, Delivery & Returns

How long does shipping take?

Orders typically arrive between 5–12 business days depending on your location.

Do you offer tracking?

Yes — every order comes with real-time tracking updates.

What is your return policy?

Returns on damaged or incorrect items contact our email 📧yourelementcare@gmail.com

Do you ship internationally?

Yes, we ship to most countries worldwide.

General Questions

Where is Your Element based?

We’re a U.S-based brand focused on premium self-care and wellness products.

How do I contact support?

Email us anytime at:
📧 yourelementcare@gmail.com